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Organization firm is a management function that deals with the organizational structure of an industry, a firm, or an entire economy. Organizational structures outlines the manner in which an institution or business is organized. It tends to explain the decision making organs, the roles of employees as well as the title of their jobs, the responsibilities and accountabilities of all stakeholders, communication among employees, and the relationship between different positions of governance. Organization structures ensure that an institution or business functions effectively. Order cannot be achieved in any organization without proper organizational structure.

Proper structures in an organization help in stipulating patterns of communication. Team activities and coordination must follow a line of authority. Organizational structures ensure that formal relationships are based on well defined responsibilities and duties. It also ensures that the hierarchical relationship between managers and subordinates is well defined. When task and activities are assigned to persons, teams, or department it is only possible to coordinate such tasks when there is a proper leadership structure.

In a school set up, it is very vital to create a network of relationship that will assist in achieving the overall objective of the school which should be to enhance academic performance.

Background Information on English Language Centre at King's College London

The King’s College London falls among the most renowned and long serving university institution in England. Many faculties have always conducted research in this institution since it’s the oldest and the most esteemed university in the history of England. It is also endowed with numerous resources to aid in research work. It has a capacity of 19,700 students out of which 6,200 students are undertaking postgraduate studies. In ranking, King’s College London falls in the 21st position among the top universities in the world. The institution host over 4000 international students drawn from 130 countries all over the world.

The English Language Centre at King's College London began way back in 1930. King’s College has a long history of teaching English to foreign students. The ELC was first established in 1987. This implies that the institution highly esteems international body of students. As a matter of fact, the institution is recognized for producing intellectuals in the English Language most of whom are foreign students. ELC has a wider scope of institution preparation programs that provides an adequate for students in their endeavor to attain academic and linguistic prowess in the college. The skills gained in ELC also enable students to successfully study other courses of their choice in different universities across the globe. ELC has been accredited by the British Council and awarded six categories of excellence. This level of score makes ELC to top the list of all university Colleges ever accredited. The mandate of British Council is to inspect all institution that offer English language so as to ascertain whether such institutions meets the general standards of premises, management, teaching, resources, and student welfare. The points of excellence are awarded based on the level of tutor qualifications, teaching general management, course design, and accommodation.

Of the top ten institutions in UK that offers English, ELC is recognized as a centre of excellence. It was awarded this status by English Language Gazette after examine the reports of British Council.

Therefore, it is very vital to examine the organizational structure of ELC so as to establish their secret for success as well as evident failures.

Analysis of Case study

English Language Centre at King's College London

Given that the organization enjoys a long history of excellence, there is a potential base upon which to maintain the status. It is worth noting that the institution focuses on the international students. Organizational structures tends to highlight the manner in which an institution or business is controlled. It also outlines the decision making organs, the roles of employees as well as the title of their jobs, the responsibilities and accountabilities of all stakeholders, communication among employees, and the relationship between different positions of governance. The organization within a firm can be either flat or tall. ELC has a flexible organizational structure.  Ranging from the top managers of the school to the accommodation heads, the structure is well coordinated.

The four important elements of organizational structures that are fully utilized by ELC include chain of command, delegation, authority and responsibility, and span control.  First, the chain of command outlines the hierarchical levels of management within an organization. For instance, ELC has the principal as the top most leaders. This is followed by dean of school, tutors, student leaders, and finally the heads of class levels. The organization structures of ELC are short and it shows extent of effectiveness in management. When the management levels are many, the effectiveness of the organization is compromised. However, the outstanding performance of ELC can be attributed to the few management levels which helps in monitoring every sector. Short management levels also reduce the duration of decision making and implementation of formulated strategies. This is mainly because the chain of command is greatly reduced which in turn enhances effectiveness.

Span of control refers to the number of subordinates who works with the top manager. According to Henry Faylor, the ideal number of subordinates is 3 to 6, beyond which the organization’s effective is compromised. When the span of control is wide, there are two possible risks. Supervision is widened and the employees have the powers to decide of the appropriate action to take even when such actions risk the reputation of the organization. However, with short span of control, there is better communication and coordination. The managers are also granted more time to plan and organize various events. For instance, in ELC, the span of control is reduced to four. The managers are also capable of monitoring the performance of employees.

The kind of authority in ELC is staff authority. The school is stocked with experienced staff that ensures the welfare of the students is catered for especially international students. This is mainly because foreign students often face many challenges as they settle down for studies in UK. The organization always ensures that the accommodation staff as well as counseling staffs takes the international students through orientation programs aimed at ensuring that their studies are hampered by psychological or emotional instability. Since, good number students are not natives of UK; the organization has put structures in place to ensure that they fit adequately with other students. There are recreation activities that are meant to empower and enhance social interaction among students.

Social interaction among students is very essential since it enhance teamwork in other class activities. Teamwork is a vital element of delegation that helps in improving the performance of students as well as empowering such students.

One of the essential characteristics of ELC is its accessibility. One can either get to ELC by bus or by underground. By underground, ELC can the accessed in four main directions. First, it can accessed from the Leicester square (ten minutes walk), Convent Garden (five minute walk), Tottenham Court Road (fifteen minute walk, and from Holborn which takes five minutes trekking.  

Conclusion

The importance of organizational structure in the smooth operation of a firm cannot be overlooked.  The good academic reputation of ELC can be attributed to proper organizational structure within the school. Decision making processes heavily relies on the organizational structure. English Language Centre at King's College London is one the best center for students who are taking English as a second language. It has expert tutors that are accredited by British Council as well as the English Language Gazette after examine the reports of British Council.ELC has a wider scope of institution preparation programs that provides an adequate for students in their endeavor to attain academic and linguistic prowess in the college. The skills gained in ELC also enable students to successfully study other courses of their choice in different universities across the globe.

The level of excellence in ELC is well recognized and the score makes ELC to top the list of all university Colleges ever accredited. The mandate of British Council is to inspect all institution that offer English language so as to ascertain whether such institutions meets the general standards of premises, management, teaching, resources, and student welfare. The points of excellence are awarded based on the level of tutor qualifications, teaching general management, course design, and accommodation.

Key Recommendations

Given the outstanding status that the school has attained, the management needs to put systems in place to ensure that the status is maintained and even improved. This can be done by continuously updating the learning resources as well as retraining of the tutors so as to ensure they relay the relevant information to students.

One of the greatest improvements that school needs is to enhance the learning environment by increasing the methods of instructions. The accommodation has being a challenge in the past with a few international students being forced to stay in rentals and commute to school. This is quite expensive and demanding. 

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